Terms & Conditions

Effective Date: October 30, 2025

These Terms and Conditions (“Terms”) govern your use of the services provided by Hill Country Pro HVAC/R (or simply Gemini Mechanical), including communications via our website, phone, text, and email.

By using our website or requesting service, you agree to these Terms.

1. Messaging Terms and Conditions

By submitting your contact information or scheduling a service with us, you agree to receive text messages related to your service, including:

  • Appointment confirmations and reminders

  • Service scheduling updates

  • Job-related notifications (e.g., technician arrival, rescheduling, or completion follow-up)

  • Account or billing-related messages (if applicable)

Message frequency varies.
Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP.
For support, reply HELP or email us at info@geminimech.com.

For more details on how we handle your data, please review our Privacy Policy.

2. Website Use

By using our website, you agree to:

  • Use the site only for lawful purposes.

  • Not attempt to gain unauthorized access to our systems.

  • Not submit false or misleading information through our contact or scheduling forms.

We reserve the right to restrict or terminate access if misuse is detected.

3. Service Scheduling & Availability

All service appointments are subject to availability. While we make every effort to honor requested times, scheduling is not guaranteed and may be adjusted due to emergencies, workload, or weather conditions.

We reserve the right to cancel or reschedule any appointment as needed.

4. Billing and Payments

Payment is due upon completion of service unless otherwise agreed in writing.
We accept cash, credit/debit cards, and other approved payment methods.
Unpaid balances may result in service delays or additional fees.

5. Limitation of Liability

While we strive to provide professional and timely services, Hill Country Pro HVAC/R (or simply Gemini Mechanical) is not liable for any indirect, incidental, or consequential damages related to the use of our services or website.

6. Changes to Terms

We may update these Terms from time to time. Any changes will be reflected in the updated “Effective Date” above. Continued use of our services after changes means you accept the new Terms.

7. Contact Us

If you have questions or need assistance, please reach out:

Hill Country Pro HVAC/R (or simply Gemini Mechanical)
📍 14425 Falcon Head Blvd, Building E, Suite 100, Austin, TX 78738, United States
📞 (512) 244-3436
✉️ info@geminimech.com